Privacy Policy
Last Updated: 15 January 2025
At melarionyx, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our household budgeting services.
We're based in Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you're outside Australia, we still handle your data with the same care and transparency.
Information We Collect
When you use melarionyx, we collect different types of information depending on how you interact with our platform. Here's what that looks like in practice.
Account Information
When you create an account, we need basic details like your name, email address, and password. If you're setting up payment features, we'll also collect payment information through our secure processors.
Financial Data
To help you manage your household budget, you might enter transaction details, income sources, expense categories, and savings goals. This information stays with you — we don't share it with third parties for marketing purposes.
Usage Information
We collect data about how you use melarionyx: which features you access, how often you log in, and what devices you're using. This helps us improve the service and fix problems faster.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account details | Service delivery and authentication | Duration of account plus 2 years |
| Financial records | Budgeting tools and analytics | Duration of account plus 7 years |
| Usage logs | Service improvement and security | 18 months |
| Communication records | Customer support and legal compliance | 3 years from last contact |
How We Use Your Information
Your data serves specific purposes. We don't use it for anything outside these areas:
- Providing and maintaining the budgeting platform you signed up for
- Sending you updates about your account or changes to our service
- Responding when you contact support or have questions
- Improving our features based on how people actually use them
- Detecting fraud or security issues before they affect you
- Meeting legal requirements under Australian law
Marketing Communications: We'll only send marketing emails if you've opted in. You can unsubscribe anytime through the link in every email. Account-related messages (like security alerts) will still come through because they're necessary for the service.
Data Storage and Security
We store your information on servers located in Australia, with backup systems in Singapore. All data is encrypted both when it's moving between your device and our servers, and when it's sitting in storage.
Security Measures
- 256-bit encryption for all data transmission
- Regular security audits by independent third parties
- Two-factor authentication available for all accounts
- Restricted staff access with role-based permissions
- Automated monitoring for unusual activity patterns
No system is completely bulletproof, but we update our security practices regularly and respond quickly when vulnerabilities are discovered.
Sharing Your Information
We don't sell your data. Period. But we do share it in limited situations:
Service Providers
Some functions require third-party tools — like payment processing or email delivery. These providers can only access data necessary for their specific job, and they're contractually bound to protect it.
Legal Requirements
If we receive a valid legal request from Australian authorities, we may need to disclose information. We'll notify you unless legally prohibited from doing so.
Business Transfers
If melarionyx merges with another company or gets acquired, your data would transfer as part of that transaction. You'd be notified in advance with details about how your information will be handled under new ownership.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. Here's how to exercise them:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it within 30 days in a common digital format.
Correct Inaccuracies
Update your account details anytime through your settings. For corrections to historical records, contact our support team.
Delete Your Account
You can delete your account from the settings page. This removes your personal data within 30 days, though we keep some records for legal compliance (like transaction histories required for tax purposes).
Export Your Data
Download all your budgeting data in CSV or JSON format. This makes it easy to switch to another service if you decide melarionyx isn't right for you.
Response Times: We aim to respond to privacy requests within 14 business days. Complex requests might take up to 30 days — we'll let you know if we need extra time.
Cookies and Tracking
melarionyx uses cookies to keep you logged in and remember your preferences. We also use analytics tools to understand which features get used most.
Types of Cookies
- Essential cookies: Required for basic functionality like logging in
- Preference cookies: Remember your settings and display choices
- Analytics cookies: Help us understand usage patterns
You can disable non-essential cookies through your browser settings, though some features might not work as smoothly.
Children's Privacy
melarionyx isn't designed for anyone under 18. We don't knowingly collect information from children. If you're a parent and believe your child has created an account, contact us and we'll delete it promptly.
International Data Transfers
Your data primarily stays in Australia. When we use service providers with servers overseas (like our Singapore backup facility), we ensure they meet Australian privacy standards through contractual agreements.
If you're accessing melarionyx from outside Australia, your information gets transferred to Australian servers. By using our service, you consent to this transfer.
Changes to This Policy
We update this policy occasionally to reflect new features or legal requirements. When we make significant changes, we'll email you at least 30 days before they take effect.
Minor updates (like clarifying existing practices) happen without notification, but you can always check the "Last Updated" date at the top of this page.
Contact Information
Questions about how we handle your data? Want to exercise your privacy rights? Reach out through any of these channels:
Get in Touch
Email: contact@melarionyx.com
Phone: +61 8 9276 1199
Post: Building 137, Sullivans Creek Rd, Acton ACT 2601, Australia
We respond to privacy inquiries within 2 business days.
This privacy policy is effective as of 15 January 2025 and applies to all users of the melarionyx platform.